Who are we?

ITAS is a Charity registered in the Republic of Ireland with the Charities Regulatory Authority (CRA). (Registered Charity Number 16729)

How can you contact us?

Address: 6-7 Hanover Street East, Dublin 2

Email: info@itas.ie

What do we do?

ITAS provides comprehensive assistance and support to international visitors to Ireland who are victims of crime or other traumatic events.

Who do we process data for and what do we do with your data? We process people’s data for several purposes including:

ITAS processes personal data of data subjects (i.e. international visitors) only with their full informed consent, for the purposes of giving to them the assistance they may require given their specific circumstances. In order to do this ITAS may contact, persons or bodies who have the details of the data subject already, such as travel companies or financial institutions or bodies with whom the data subject may have had no prior contact, i.e. medical agencies or embassies.

ITAS also does statistical analysis and profiling of aggregated data to help us understand how to improve and better support our mission. This uses aggregated data that does not identify any individuals.

We use Google Analytics (GA) to track site user interaction. We have GA code installed on our site which creates one or more text files on your computer (called a “cookie”). The cookies contain an ID number which is used to uniquely identify your browser and track each site you visit that has GA enabled.

Where did we get your data from? We get data about you from you when:

Individuals personal data may come in contact with ITAS via a number of different means. A data subject may be subject to a consensual referral by another body such as An Garda Síochána, an Embassy, or a member of the tourist industry. In such an instance with the consent of the data subject certain documentation may be forwarded on to ITAS for the purposes of ITAS providing assistance to that data subject. Alternatively, a person may make contact directly with ITAS via email or telephone or simply by calling into our offices.

How long do we keep it for?

ITAS keeps a file in relation to the client for a period of 6 months post-provision of service, and once this period is up all personal data is deleted.

Where do we keep your data?

Data is kept by ITAS on our internal CRM system which is cloud based and stored within the EEA. Further files which are not related to international visitors are held on our internal computer system and a back up of these files are held within the EEA also. With respect to physical files, all are kept within the offices of ITAS and are kept under lock and key.

Do we share your data?

Data may be shared by ITAS with the above organisations or any other organisation, only with the consent of the client, for the purposes of assisting international visitors to Ireland who are victims of crime or other traumatic events.  

What are your rights and who should you contact?

Contact for ITAS

Name: Lisa Kennedy

Telephone: 01-661 0562

Email: lisakennedy@itas.ie

Address: 6-7 Hanover Street East, Dublin 2


Contact details for the Office of the Data Protection Commissioner

Telephone: +353 57 8684800 / +353(0)761 104 800 / Lo Call No. 1890 252 231

Email: info@dataprotection.ie

Address: Data Protection Commissioner, Canal House, Station Road, Portarlington, Co. Laois.